Hi Tuan,
By pure chance, I have noticed that my subscription plans when making a test purchase, are no longer updating either the 'Plan Quantity' or the 'Add-ons' are not updating the fee's that should be placed additionally, when an add-on is ticked.
I have tried looking into a possible cause for this myself, turning on debug in MembershipPro but it doesn't show any errors, also temporarily disabling things like ReCaptcha and again no difference is made, the plans cart still doesn't update the pricing side of things.
Lastly, I have had the Recurring GoCardless Payment Plugin developed now woohoo, it's being inserted but I also disabled that in the components plugins, went back to my frontend plans, refreshed and still the plans don't update quantity (If that plan has Quantity chooser, as not all of mine do) or the price / add-ons don't change the cart totals when they used to?
You could say, I'm totally confused by why this has happened but I can't tell when as I've updated my site several times, since the last time I tested the Membership subscriptions / plans area, as working.
I've added a screenshot to show you the areas that have data in, should be updating with the relevant inputs but unusually don't.
[File Attachment: subscription_plans_not_updating.png]
I look forward to hearing from you as soon as possible.
Regards,
By pure chance, I have noticed that my subscription plans when making a test purchase, are no longer updating either the 'Plan Quantity' or the 'Add-ons' are not updating the fee's that should be placed additionally, when an add-on is ticked.
I have tried looking into a possible cause for this myself, turning on debug in MembershipPro but it doesn't show any errors, also temporarily disabling things like ReCaptcha and again no difference is made, the plans cart still doesn't update the pricing side of things.
Lastly, I have had the Recurring GoCardless Payment Plugin developed now woohoo, it's being inserted but I also disabled that in the components plugins, went back to my frontend plans, refreshed and still the plans don't update quantity (If that plan has Quantity chooser, as not all of mine do) or the price / add-ons don't change the cart totals when they used to?
You could say, I'm totally confused by why this has happened but I can't tell when as I've updated my site several times, since the last time I tested the Membership subscriptions / plans area, as working.
I've added a screenshot to show you the areas that have data in, should be updating with the relevant inputs but unusually don't.
[File Attachment: subscription_plans_not_updating.png]
I look forward to hearing from you as soon as possible.
Regards,