Hi guys
I'm using Joomla 3.6.0 and Membership Pro 2.6.0
I have setup my membership to all be offline payments which means I have to go in and change their membership to active in the Subscriptions once we have received payment which is all great.
My issue is, once I have changed their membership to active it sends out the congratulation email to the user to tell them they can now access the site but under the User List they are still showing the red cross in the Enabled and Activated.
I was hoping for the Enabled and Activated part in the User list will automatically be activated once I changed their membership to active in Subscriptions.
Am I doing something wrong or do I need to adjust my configuration or does it just not do this automatically?
I've attached pictures of what my configuration and the User in the user list that shows inactive.
Cheers
Irene
I'm using Joomla 3.6.0 and Membership Pro 2.6.0
I have setup my membership to all be offline payments which means I have to go in and change their membership to active in the Subscriptions once we have received payment which is all great.
My issue is, once I have changed their membership to active it sends out the congratulation email to the user to tell them they can now access the site but under the User List they are still showing the red cross in the Enabled and Activated.
I was hoping for the Enabled and Activated part in the User list will automatically be activated once I changed their membership to active in Subscriptions.
Am I doing something wrong or do I need to adjust my configuration or does it just not do this automatically?
I've attached pictures of what my configuration and the User in the user list that shows inactive.
Cheers
Irene