URGENT - Major upload and publishing issues - by: psymedia

Hi,

I am fast losing confidence in the product we purchased....

Before i describe the issue please note Server upload max filesize and edocman max filesize are both set to 50Mb and zip is added to the filetypes.

1. when i upload a file i click save the zip uploads to 100% and then says: Save failed with the following error: You need to choose atleast one file for your Document.

2. Bulk upload - all files upload on clicking next step only a single file is present on the add title screen BUT all files are 0kb and corrupted.

3. on clicking download for each file filesize = 0 and the archive is corrupted OR it just produces an empty download.txt.

I am hoping for a swift resolution or refund!